FAQs

A Little More Help

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Video Tutorials

Quick demos help you get the most out of your subscription.

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Terms

A brief explanation of app terms and conditions.

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Immediate Representation

If there’s no time to waste and you’re ready to hire an experienced attorney in the greater NYC area, we’re here to help.

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Frequently Asked Questions

How to ask my free question?

Download the app to your iPhone or iPad from the App Store. Access chat from the main menu and ask your free question. Make sure to include appropriate details. You will get an answer in 2-24 hours (Premium) or 24-36 hours (Free).

When do I pay?

You will be asked to subscribe via iTunes when you attempt to use any premium features. To continue with unlimited chat, please subscribe.

What does premium (the retainer) include?

The retainer includes a monthly 15-minute appointment via video call, unlimited chat with answers to your legal questions, evidence upload, and access to Rescue Me feature.

Can I cancel anytime?

Yes, cancel your iTunes subscription at anytime. If you’re dissatisfied, contact us directly to get a refund on a pro-rated basis for the month.  No fees, no commitments. Just legal help!

Are conversations confidential?

Every conversation is protected by the lawyer-client privilege.

Do you practice law in my state?

If you live in New York then yes.

What happens when I need you in person?

As part of premium, you’ll have access to the Rescue Me! feature. We’ll receive your GPS coordinates and an attorney will come to your aid. The actual visit will incur a $100 charge. This is a perfect feature for when you break a $700 glass and need a lawyer immediately.

Are the documents I upload secure?

Yes, our servers and secure and encrypted.

What if I don't have an iPhone?

Android version coming shortly. If you want to skip the app and tell us your issue so you can obtain immediate legal representation, please do so on our FAQ page.